Frequently Asked Questions

Everything you need to know about our premium outdoor apparel.

What is your standard shipping timeframe?

We offer standard shipping across the United States within 5-7 business days. Express shipping options are available at checkout for those who need their gear sooner.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite outdoor jacket or pants to compare with our dimensions for the perfect fit.

What is the Featherstone return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are simple via our online portal, though a small restocking fee may apply.

Are your materials sustainably sourced?

Yes, we prioritize environmental responsibility by using recycled polyester and organic cotton in 80% of our current collection, ensuring durability without compromising the planet.

How should I care for my waterproof gear?

To maintain the integrity of the weather-resistant coating, we recommend machine washing on a cold, gentle cycle with technical detergent and air drying away from direct sunlight.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. International shipping rates and duties are calculated automatically at the final stage of checkout.